Smart Train Operation
Sincere Services and Intelligent Transportation
THSRC provides passengers with excellent travel experience through digital transformation. The Company continues to optimize the "THSRC ITS Smart Railway Services System" and to employ measures such as intelligent reservation and ticketing services, passenger services, travel information services, train operation management, and safety and emergency management to enhance overall service quality and operational performance. Please refer to the table below for information on specific actions:
THSRC ITS Smart Railway Services System
Easy Access to the Internet
To fulfill the commitment of "high speed travel with uninterrupted on-board connection," THSRC continues to increase Wi-Fi bandwidth and has implemented remote monitoring to ensure the status of Wi-Fi system equipment across the entire line and on all trains. The Company utilizes real-time remote automated troubleshooting to improve system stability and implement intelligent maintenance services to meet the needs of all passengers. Furthermore, THSRC plans to upgrade the Wi-Fi service for all trains and stations to 5G mobile networks, with a phased introduction expected to begin in the second half of 2026 and completion for all trains by 2027. THSRC will continue to provide free Wi-Fi service to all HSR passengers.