Historical Milestones

• Received the 2024 Golden Safety Award of Ministry of Transportation and Communications- Station Environment Maintenance Category (Yunlin Station), Equipment Maintenance Category for Vehicle Maintenance Category (R/S Wuri Corrective Maintenance Section) and Route Network Maintenance Category (Central region Facilities Maintenance Unit).
• Taiwan High Speed Rail Corporation signed a procurement contract with Mitsubishi Heavy Industries, Ltd, (MHI) for trackwork and core system for new rolling stock inspection shop in Zuoying Depot.

• Co-host the IHRA Meeting 2024 in Taiwan for the International High-speed Rail Association (IHRA).

• The Taiwan Ratings Corporation (Taiwan Ratings) publicly confirmed that it maintains the long-term credit rating“twAAA”, short-term credit rating“twA-1+“ and outlook“stable”granted to THSRC.

• Continued to be selected in the constituent stocks of the “TWSE RA Taiwan Employment Creation 99 Index.”

• Continued to be selected in the constituent stocks of the “FTSE4Good TIP Taiwan ESG Index”, and can use the “FTSE4Good TIP Taiwan ESG Index Exclusive Mark” for the period up to December 20, 2024.
• Exclusive shopping platform for members “T-Shopping online” opened.

• In accordance with the humanitarian assistance and corporate social responsibility, THSRC donated an amount of NTD Ten million to” 0403 Hualien Earthquake Disaster Fundraising Project”.
• THSRC received top 5% ranking in the Corporate Governance Evaluation hosted by TWSE for the seventh consecutive year, and was also ranked in top 10% of publicly listed "non-financial or electronic companies with market values of NTD 10 billion and above" for sixth consecutive years.

• Awarded the annual ranking of the 2024 world's 100 most sustainable corporations once again, which was selected by Corporate Knights, THSRC is honored to be ranked 4th in the world as a sustainable company and the best result among Asian companies.
• In accordance with the humanitarian assistance and corporate social responsibility, THSRC donated NTD 5 million to” Noto Peninsula Earthquake, Japan” disaster relief account at Ministry of Foreign Affairs, Republic of China (Taiwan).
• THSRC held groundbreaking ceremonies for Second maintenance factory at the Zuoying Depot.

• Awarded with the top prize of “2023 Buying Power - Social Innovation Products and Services Procurement” by the Ministry of Economic Affairs.
• The 0 Series Oiran Train Scenic Park was officially opened in the square in front of Tainan Station.
• Continued to be selected in the constituent stocks of the “FTSE4Good TIP Taiwan ESG Index”, and can use the “FTSE4Good TIP Taiwan ESG Index Exclusive Mark” for the period up to June 21, 2024.

• THSRC participated in the “2023 Taipei International Travel Fair (ITF)”and once again won the "Best Pavilion Award" by the Taiwan Visitors Association.
• THSRC won the “Permanent Awards - Gold Award” at the 16th Arts and Business Awards of the Ministry of Culture.
• Signed "Memorandum of cooperation" with the Central Japan Railway Company.
• Awarded with the top prize of “2023 CSEA Excellence in Customer Service Award- Best Customer Service Enterprise” by the Taiwan Contact Center Development Association.

• In the 20th “National Brand Yushan Award”, THSRC won the awards in the following categories: Outstanding Enterprise, Best Popular Brand, and Best Product, as well as received the first prize in the Outstanding Enterprise Category , making the third time that our company has won this highest honor award.

• The Taiwan Ratings Corporation (Taiwan Ratings) publicly confirmed that it maintains the long-term credit rating “twAAA”, short-term credit rating “twA-1+” and outlook “stable” granted to THSRC.

• Continued to be selected in the constituent stocks of the “TWSE RA Taiwan Employment Creation 99 Index.”

• Continued to be selected in the constituent stocks of the “FTSE4Good TIP Taiwan ESG Index”, and can use the “FTSE4Good TIP Taiwan ESG Index Exclusive Mark” for the period up to December 15, 2023.

• Taiwan High Speed Rail Corporation signed procurement contract for New Generation high speed rolling stock with Hitachi Toshiba Supreme Consortium.

• THSRC received top 5% ranking in the Corporate Governance Evaluation hosted by TWSE for the sixth consecutive year, and was also ranked in top 10% of publicly listed “non-financial or electronic companies with market values of NTD 10 billion and above” for fifth consecutive years.

• Received the “Excellent” certification under the Corporate Governance Evaluations hosted by the Taiwan Corporate Governance Association again.

• For the first time to be listed in the annual ranking of the world's 100 most sustainable corporations, which was selected by Corporate Knights, THSRC is honored to be ranked 9th in the world and 1st in the Asia-Pacific region.

• Awarded with the top prize of “2022 Buying Power - Social Innovation Products and Services Procurement” by the Ministry of Economic Affairs.
• THSRC's Intellectual Property Management System was once again awarded with the “Taiwan Intellectual Property Management System” (TIPS) A-level Certification.
• Continued to be selected as a constituent of the “FTSE4Good TIP Taiwan ESG Index,” and was granted the right to use the “FTSE4Good TIP Taiwan ESG Index Exclusive Mark” for the period ended June 16, 2023.

• THSRC won the 19th National Brand Yushan Award in the following categories: Best Popular Brand and Best Product, and was also honored to receive award in the Outstanding Enterprise Category for three years in a row.

• Continued to be selected in the constituent stocks of the “TWSE RA Taiwan Employment Creation 99 Index.”

• In collaboration with the Industrial Technology Research Institute (ITRI), the first localized Bogie Running Tester (BRT) was developed and manufactured, and subsequently obtained the Conformite Europeenne (CE) certification. It was a significant breakthrough in the history of domestic rail industry.

• THSRC received top 5% ranking in the Corporate Governance Evaluation hosted by TWSE for the fifth consecutive year, and was also ranked in top 10% of publicly listed "non-financial or electronic companies with market values of NTD 10 billion and above" for fourth consecutive years.

• Donated NT$ 3 million to the Ukrainian Refugee Assistance Program for humanitarian aid.

• THSRC won the "15th Arts and Business Awards (Permanent Award - Gold Award)" from the Ministry of Culture and was honored of receiving the Arts and Business Awards for the third consecutive time.

• Awarded with the top prize of “Buying Power - Social Innovation Products and Services Procurement” by the Ministry of Economic Affairs.
• THSRC introduced the “Taiwan Intellectual Property Management System (TIPS)” and awarded with the TIPS A-level Certification on first-time application for relevant verification.
• Continued to be selected as a constituent of the “FTSE4Good TIP Taiwan ESG Index,” and was granted the right to use the “FTSE4Good TIP Taiwan ESG Index Exclusive Mark” for the period ended June 19, 2022.

• In accordance with the humanitarian assistance and corporate social responsibility, THSRC donated an amount of NTD 5 million to Social Affairs Bureau of Kaohsiung City Government to help victims and families of the “1014 Fire Tragedy in Yancheng District” to get through the hardships together.
• THSRC won the "Three-Star Medal Excellence Management Quality Award" in Enterprise Category from the Chinese Society for Quality.
• THSRC participated in the “2021 Taipei International Travel Fair (ITF)” and was once again awarded with the "Best Pavilion Award" by the ITF-organizer.
• The Agriculture and Food Agency Council of Agriculture hosted the award ceremony for the “2021 Enterprises appreciation to support Taiwan's fruits and encourage public to consume Taiwan's agricultural products,” and presented THSRC with the Certificate of Appreciation and a Trophy.
• THSRC hosted the “High Speed Rail Catenary Maintenance Vehicle Commissioning Ceremony” at Zuoying Depot to promote the “Railway Industries Localization.”

• THSRC won the 18th National Brand Yushan Award in the following categories: Outstanding Enterprise, Best Popular Brand, and Best Product, as well as received the first prize in Outstanding Enterprise Category.

• THSRC has issued a Sustainability Bond for the first time to raise an amount of NTD 1 billion, with a maturity of 3 years and a fixed annual interest rate of 0.3 percent. It is also the first domestic transportation service provider to issue a Sustainability Bond.

• Continued to be selected as a constituent of the “TWSE RA Taiwan Employment Creation 99 Index.”
• “The Integrated Information Platform for Cloud Smart Power System Maintenance”received a bronze award from the 2021 Future Commerce Awards in the category of Best Management Innovation hosted by Business Next Magazine.

• Continued to be selected as a constituent of the "FTSE4Good TIP Taiwan ESG Index," and was granted the right to use the "FTSE4Good TIP Taiwan ESG Index Exclusive Mark" from now until December 19, 2021.

• In accordance with the humanitarian assistance and corporate social responsibility, THSRC donated an amount of NTD 5 million to victims and families of the 0402 Taroko Train Accident.
• The Taiwan Ratings Corporation (Taiwan Ratings) has raised THSRC credit rating to the highest level of “twAAA,” while the outlook on the long-term rating maintained “stable.”
• THSRC received top 5% ranking in the Corporate Governance Evaluation hosted by TWSE for the fourth consecutive year, and was also ranked in top 10% of publicly listed “non-financial or electronic companies with market values of NTD 10 billion and above” for three consecutive years.

• The THSRC e-Procurement, as part of the Procurement Management System (PMS), was introduced and launched for vendors to access online bidding.

• Obtained “ISO 14001:2015 Environmental Management System (EMS)” certification from the British Standards Institution (BSI).
• Continued to be selected as a constituent of the “FTSE4Good TIP Taiwan ESG Index.”
• Won the 2020 Epidemic Prevention Award from the Taiwan Immunization Vision and Strategy (TIVS).
• Obtained “ISO 27001 Information Security Management System (ISMS)” certification from the British Standards Institution (BSI).

• THSRC participated in the “2020 Taiwan Corporate Sustainability Awards (TCSA)” and won the “Top 10 Domestic Companies Sustainability Model Awards (Service Industry)” and the “Corporate Sustainability Report Awards” from the Taiwan Institute for Sustainable Energy (TAISE).
• THSRC participated in the 2020 Green Life Public Lavatory activity and received excellent 5-star ratings for public lavatories in HSR Taichung, HSR Yunlin, HSR Chiayi, and HSR Zuoying Stations.
• THSRC introduced the AI Customer Service (AICS) to provide passengers and customer service staff a faster and more direct communication channel.

• Successful corporate governance: THSRC Chairman ranked among Top 100 Taiwanese CEOs for 2020.
• Won the National Brand Yushan Award for the “Outstanding Enterprise Category.”
• The following THSRC departments received awards at the 2020 Golden Road Awards (hosted at Taiwan Railways Administration headquarters): Yanchao Main Workshop (Vehicle Maintenance Category), Signaling & Communication Maintenance Central Section II (Signal Communications Equipment Maintenance Category), Route Network Maintenance Central Depot (Route Network Maintenance Category), South Facility - Section I (Depot Electrical and Mechanical Equipment Maintenance Category), Fourth Infrastructure Maintenance Unit (Civil Engineering Facility Maintenance Category), and Tainan Station (Station Environment Maintenance Category).
• THSRC participated in the 2020 International Travel Fair (ITF) to serve as a “platform for advancement and enjoyment," extend the "Be there" brand, and highlight concepts relating to environmental sustainability, and was presented with the "Best Exhibition Hall Award" by ITF administrators.

• Participated in the 2020 Most Touching Work Contribution Awards and ranked 1st in the “Transportation and Logistics Category” by 1111 Job Bank.

• THSRC adhered to sustainable development principles and fulfilled corporate social responsibilities by responding to the government's "Epidemic New Life Movement" initiative, collaborating with the Paper Windmill Arts and Educational Foundation to host a Father's Day evening performance of "Wu Song Fights the Tiger" as part of the THSRC Charitable Arts and Culture Fest.
• Won the “2020 Excellence in Industrial-Academic Cooperation Award” from the Chinese Institution of Engineers.
• The “Occupational Health and Safety Management System” was accredited by the British Standards Institution (BSI) with “ISO 45001” and certified by the Taiwan Occupational Safety and Health Management System (TOSHMS).

• THSRC was notified of inclusion in the TWSE RA Taiwan Employment Creation 99 Index by Taiwan Index.
• Received "Excellent" certification under the Corporate Governance Evaluations hosted by the Taiwan Corporate Governance Association.

THSRC was informed of inclusion in the Taiwan Sustainability Index and award of "Taiwan Sustainability Index Label" by Taiwan Index, highlighting the Corporation's efforts in maintaining E (environmental), S (social), and G (governance) sustainability.

• THSRC was ranked the most desirable traditional corporation for new graduates in yes123 Job Bank's "Career Development Plan for Graduates and New Recruits for Corporations" survey for two consecutive years.
• Received top 5% ranking in the Corporate Goverance Evaluations hosted by TWSE for three consecutive years, and was ranked in top 10% of publicly listed "non-financial or electronic companies with market values of 10 billion and above" for two consecutive years.

THSRC carried its 600 millionth passenger.

The "2020 High-Speed Educational Endowment Program" collaborated with the Down Syndrome Foundation to host a press conference at Nankang Station. The fundraising period lasted from January 1 to March 2.

• THSRC won the "Technology Management Award 2019" from the Chinese Society for Management of Technology.
• THSRC won the "14th Arts and Business Awards (Permanent Awards Category)" from the Ministry of Culture.
• Collaborated with the Jane Goodall Institute on the "Explore the Beauty of Taiwan" Environmental Education Exhibition and hosted an associated press conference in the great hall of Tainan Station.
• THSRC participated in the "2019 TCSA Awards" and won the Gold "Corporate Sustainability Report Award" and the "Top 50 Corporate Sustainability Award" from the Taiwan Institute for Sustainable Energy.

• THSRC participated in the National Day Parade Float for the first time under the theme of "Journey with THSR, Discover Taiwan."
• THSRC launched automatic inspection services for senior/disabled concession tickets,allowing passengers to purchase tickets without documentation at convenience stores.

Hosted a ceremony in tandem with the Industrial Technology Research Institute (ITRI) and Taiwan Rolling Stock Company to sign procurement contracts for "Bogie Running Tester Equipment" and "Diesel Shunter Locomotives" projects.

• THSRC participated in the 5th (2018) Corporate Governance Evaluations and again ranked among top 5% of listed companies.
• Recognized by the Ministry of Economic Affairs under the 6th National Industrial Innovation Awards.
• THSRC was listed in the FTSE4Good Index and won the exclusive "FTSE4Good TIP Taiwan ESG Index" badge certification for financial indicators.

• THSRC launched ticket pick-up services for senior/disabled concession tickets on the mobile ticketing app and from automatic ticketing machines.
• THSRC launched smart online ticketing services on Facebook Messenger.

THSRC won the "Critical Infrastructure and Security Protection Practice Award" given by the British Standards Institution (BSI) InfoSec Standards.

• THSRC obtained twAA+ and AA+ excellent credit ratings from Taiwan Ratings and Fitch Ratings for the third consecutive year.
• THSRC tickets were redesigned for the first time.
• THSRC won three major awards at the "Taiwan Corporate Sustainability Awards," namely the Corporate Sustainability Report Transportation Industry Top 50 Platinum Award, Creativity in Communication Award, and Growth through Innovation Award.
• THSRC's rolling stock locomotive path confirmation system obtained international IEC61508 certification.

• THSRC received the German "Red Dot Award: Communication Design 2018" for its T Express mobile ticket purchasing app.
• Hosted a ceremony in collaboration with China Steel Corporation to sign a procurement contract for the "Domestic Production of OCS Maintenance Vehicles" project.
• Added "convenience store payment code" and "notification of seating in different carriages" functions to T Express mobile ticketing app.

• THSRC was listed in the MSCI Taiwan index, the FTSE TWSE Taiwan 50 Index, the FTSE Emerging Markets Index, the TWSE CG 100 Index, and the FTSE4Good Emerging Index.
• THSRC was awarded the 2018 "Corporate Social Responsibility Excellence Award" by CommonWealth Magazine.

Periodic audit of ISO 9001 system and verification of new ISO 9001:2015 standards.

• Participated in "Strategic Alliance for Cultivation of Technical Railway Talent" event organized by National Kaohsiung University of Science and Technology and a co-signing ceremony attended by Minister Ho Chen Tan from the Ministry of Transportation and Communications and Acting Minister Yao Leeh-Ter from the Board of Education.
• THSRC participated in Taiwan Corporate Governance Association's Corporate Governance Evaluations and received a CG6011 (2017) Corporate Governance System Assessment Certificate with an "Excellent" ranking.

THSRC participated in the Corporate Governance Evaluations for the first time and was ranked as a top 5% company by the 4th Corporate Governance Evaluation Awards.

Exhibited dual-purpose UT005 railway ultrasonic detection vehicle for the first time at Wuri Depot.

Launched "TGo Members Only 25% Off Late Night Travel" event to celebrate registration of more than 500,000 TGo members.

Launched "Hualien Earthquake Disaster Relief Travel" project that offered free HSR rides to rescue workers; THSRC also donated 5 million NTD to the disaster relief effort.

• Provided a total of 811 train services over the New Year's Day holiday period; single-day passenger numbers for January 1 reached a record high of 285,000 people.
• Signed "Jiji railway and tourism memorandum of cooperation" with the MOTC Tourism Bureau and the MOTC Taiwan Railway Administration.

• Received "Intelligent Transportation Application" award for "Intelligent Scheduling and Driving Assistance System" under the 2017 Intelligent Transportation Awards organized by the Intelligent Transportation Society of Taiwan.
• THSRC won the Ministry of Culture's 13th Arts & Business Award.
• Wuri Depot received 2017 Water Conservation Performance Award from the Water Resources Agency, Ministry of Economic Affairs.

THSRC won Global Views Magazine's 15th Five- Star Service Award.

• THSRC won the first Transportation Award of Service hosted by Next Magazine.
• THSRC launched "TGo" and the THSRC App.

Received six 2017 Golden Safety Awards (Equipment Maintenance Category) for outstanding performance in vehicle maintenance (Vehicle Maintenance Division at Main Workshop), signals maintenance (central region Signaling and Communication Division), route maintenance (southern region Facilities Maintenance Division), mechanical and electrical facilities at maintenance depots (Wuri Depot), mechanical and electrical facilities at stations (Tainan Station), and maintenance of station environments (Changhua Station; first place).

• Hosted four "Railway Culture Lectures" every Saturday afternoon at the Taoyuan THSR Museum.
• The iTaiwan free Wi-Fi network was made available along HSR line.
• THSRC hosted the "Taiwan Track Industry Localization Business Opportunity Seminar" at the Yanchao Main Workshop; the event was attended by Minister Ho Chen Tan from the Ministry of Transportation and Communications, Vice Minister Yang Wei-Fuu from the Ministry of Economic Affairs, as well as more than a hundred representatives from local companies.

Lloyd's Register Quality Assurance issued a TOSHMS and OHSAS 18001 dual compliance certificate to THSRC; the certificate verified THSR stations, depots, facilities along the line, and office environments. THSRC seeks to provide the best workplace environments for employees through implementation of safety concepts.

Organized a press conference at Nankang Station to launch the "Magic-Theater Themed HSR Family Train" travel package; familiar and magical stories were conveyed through interactive performances of clowns and puppets paired with special lighting effects, and HSR trains were transformed into forests, oceans, deserts, and starry skies, allowing passengers to journey far and wide while enjoying these wondrous stories.

Completed installation of "Multiple Electronic Card Integration Platform," allowing co-branded iPass cards with automatic top-up functions to be swiped at station gates for access to non-reserved seats, providing passengers with more diversified ticketing options and more convenient train services.

THSRC collaborated with the Taiwan Forestry Research Institute (TFRI) and the Wutong Foundation to launch the "2017 Traveling with Saplings" program, gifting 1,000 native tree saplings; international volunteers participated in a joint tree planting demonstration for the general public.

• The THSR Museum was inaugurated at the Operation Management Center in Taoyuan City.
• THSRC hosted a signing ceremony marking the issuance of a NT$20-billion two-year commercial paper managed by Mega Bills Finance Co. and nine other financial institutions.

• Received Outstanding Cancer Prevention Workplace Award from the Taipei City Government Department of Health under the "2016 Healthy Lohas Workplace Cancer Screening Program."
• THSRC carried its 400 millionth passenger.

• Yanchao Main Workshop was designated a "2016 Outstanding Water Conservation Unit" by the Water Resources Agency, Ministry of Economic Affairs.
• Participated in the "2016 Annual Conference and Intelligent Transporation and Application Seminar" hosted by the Intelligent Transportation Society of Taiwan and received an intelligent transportation application award for our "integrated intelligent platform for maintenance scheduling and maintenance workshop management."
• THSRC received a Silver Award from the 2016 Enterprise Project Management Benchmarking Awards for its three new stations.

• THSRC received an ITS World Congress Hall of Fame Award at the 2016 ITS World Congress in Melbourne, Australia.
• THSRC became the first listed rail operator in Taiwan to debut on the stock market of the Taiwan Stock Exchange.

Launched online "THSR T Shop."

Hosted opening ceremony for Nankang Station. Began including aisle and window seat selection function in online reservation and ticketing systems; passengers purchasing tickets for business carriages were also able to book specific seats.

THSRC and the International High-Speed Railway Association (IHRA) held their 5th annual meeting in Taipei.

• Changhua HSR Station was named a Popular Choice Winner by the Architizer A+ Awards in the Bus & Train Station category.
• THSRC won a Gold Award in the Transportation category from CommonWealth Magazine's 2016 Golden Service Awards.

• THSRC collaborated with the Taiwan Forestry Research Institute (TFRI) of the Executive Yuan and the Wutong Foundation to launch the "Traveling with Saplings" program.
• The High-Speed Educational Endowment Program has been hosted annually since 2010, inviting passengers to donate via envelopes in seat pockets, donation boxes, and online; this year, THSRC collaborated with the Eden Social Welfare Foundation and raised 12 million NTD to help more than 600 developmentally challenged children. Donations accumulated over the past seven years have exceeded 100 million NTD, helping 18,000 disadvantaged students from rural areas to receive education.
• Convened extraordinary general meeting for 2016 and passed two motions: "Proposal for application of stock listing" and "Proposal for original shareholders to abandon option for priority purchases of newly listed stock." Shareholders also passed proposals relating to revisions of relevant regulations in accordance with stock listing needs in preparation for going public. THSRC subsequently began preparing for associated application procedures according to these resolutions for submission to competent authorities and began selecting a date for public listing.
• Signed a "memorandum of cooperation" with the Central Weather Bureau of the Ministry of Transportation and Communications to enable traffic dispersion decisions during typhoons that minimize impacts on passengers and provide comprehensive weather information and better service quality through mutual cooperation.

• Initiated "Tainan Earthquake Relief Project" to fulfill our corporate social responsibilities, assisting a total of 130 rescue teams in traveling to the region, sponsoring 445 applications and almost 1,900 HSR tickets.
• Displayed calligraphy work by Dong Yang-Tzu at Miaoli Station to convey our spirit of integrity.
• The Taiwan Lantern Festival event coincided with the Peace Memorial Day vacation, setting new single-day ridership records for THSRC: a total of 146,000 passengers passed through Taoyuan Station that day, and more than 267,000 passengers traveled on the HSR.

• Hosted opening ceremony for newly added Miaoli, Changhua, and Yunlin stations linked by videoconferencing, all three stations simultaneously pushed a handle to symbolize commencement of HSR train services and announce the official opening of these stations.
• Upgraded ticketing gate functions at all stations which allowed multi-directional insertion of magnetic tickets.

• A train carrying the motif of an underglazed blue dragon was launched to mark the start of a shuttle bus service connecting Chiayi HSR Station and the Southern Branch of the National Palace Museum.
• Launched discount program to celebrate the opening of Miaoli, Changhua, and Yunlin stations. Passengers holding designated tickets and with actual entry and exit records traveling to or from Miaoli, Changhua, and Yunlin stations could redeem their tickets for a free ticket in the same section at ticketing counters.
• The 2014 THSRC Corporate Social Responsibility report passed independent verification by a third party and was verified as adhering to AA1000: 2008 standards with high-level assurance by the British Standards Institute.

• Added push notification function on T Express mobile ticketing system which provided relevant information on ticketing services, product promotions, and updates on operational status.
• Miaoli, Changhua, and Yunlin stations passed MOTC inspections and obtained operating permits; all train schedules were fully updated starting from December 1 to reflect addition of these three stations, and ticket prices were adjusted back to prior levels.
• THSRC's QR code e-ticket solution received the 2015 ITS Application Award from the Intelligent Transportation Society of Taiwan.

• Extended concession period, reduced capital increases, and distributed special dividends during 2015 extraordinary general meeting.
• THSRC established a Muslim prayer room at Taichung HSR Station in order to better cater to the needs of Muslim passengers.
• T Express app received Technical Innovation in Service Industry Award for 2015.

• The Hsinchu County Government hosted the "Hsinchu Lactation Room Location App and Lactation Room Location Certification Award Ceremony" at Hsinchu Station. Hsinchu Station was certified as a "Lactation Room Location."
• The TR34 trainset, the newest addition to THSRC's high-speed train fleet, arrived in Kaohsiung for remodeling, testing, and inspection. This train commenced services when the three new train stations commenced operations.

• THSRC launched a new multi-ride ticket. After reporting a lost or stolen card, the cardholder may choose either to receive a refund or to have a new card issued.
• Passengers purchasing tickets through the T Express mobile app could now download electronic ticket certificates through the THSRC corporate website.
• THSRC and the MOTC entered into two agreements: the Fourth Supplement to Taiwan North-South High Speed Rail Construction and Operation Agreement, and the Termination of Taiwan North-South High Speed Rail Station Zone Development Agreement.
• Launched mobile app offering free downloads of THSRC T Life magazine.

Convened annual general meeting which approved business report for 2014, recognized financial reports, recognized loss allowances for 2014, and completed elections for the directors and supervisors of the 7th Board.

• Began selling 2015 summer issue of HSR Holiday.
• "College Student Discount Section" was launched on THSR ticketing website.
• "HSR and Car Rental" discount program was launched on THSR ticketing website.

• THSRC began allowing passengers to book and collect combo tickets from the self-service kiosk “ibon” at convenient stores starting on April 8, 2015 for trains scheduled to depart on/and after May 1, 2015.
• Installed HSR mealbox stalls at Zuoying and Tainan stations, and launched two new meal box flavors: sweet and sour pork and lemongrass chicken.

• THSRC began allowing passengers who booked and bought train tickets online via the IRS, T-Express and IVR to collect proofs for missing pre-booked trains using their reservation numbers at convenience stores in the event of them missing the trains they wanted to travel on or needing to claim reimbursement of travel expenses.
• The 2015 Taiwan Lantern Festival was celebrated in a special zone adjacent to HSR Taichung Station from March 5 to March 15.
• “Deliver Love with HSR to Children,” a tuition assistance program hosted in tandem jointly with Child Welfare League Foundation, raised over NT$11 million for 2015, benefiting more than 1,000 schoolchildren from disadvantaged backgrounds. Since 2010, THSRC has raised close to NT$88 million to assist more than 17,500 students in paying tuition fees.
• Launched themed trains for "Journey with THSR, Discover Taiwan" program.

Hosted "Winter Outreach Blood Drive" at Taipei headquarters and Taoyuan, Taichung, and Zuoying stations. Apart from Corporation colleagues, passengers and the general public also participated in this event, donating 623 bags of blood.

THSRC received a carbon footprint certificate for high-speed rail service from the Environmental Protection Administration, Executive Yuan.

The "THSR Contingency Management Information Integration Platform" received the "2014 Annual Intelligent Transportation Application Award" from the Intelligent Transportation Society of Taiwan.

Received six awards at the 15th (2014) Golden Safety Awards for outstanding performance in vehicle maintenance, signals maintenance, route maintenance, mechanical and electrical facilities at maintenance depots, mechanical and electrical facilities at stations, and second prize in maintenance of station environments.

Initiated "Kaohsiung Gas Explosion Rescue Travel Program" and allowed private rescue teams to apply for free HSR tickets to and from disaster areas. More than 5,000 tickets were issued.

• Launched multifunctional conference rooms within Taichung Station, providing business travelers with a highly efficient and convenient method for hosting meetings.
• THSRC ranked at third place among all category winners of the 2014 Digital Service Benchmark Enterprise Award and received the top honor in the transportation category in Business Next Magazine's annual ranking.

THSRC and the UIC jointly organized a series of conferences that included the 6th UIC Asia-Pacific Technical Directors Meeting, the 17th Asia-Pacific Regional Assembly, and the 1st UIC Conference on Natural Disaster Management of Railway Systems at Le Meridien Taipei.

THSRC won first place in the Ground Transportation category of CommonWealth Magazine's Golden Service Awards.

To celebrate our seventh year of operations, we collaborated with the Eden Social Welfare Foundation to host the "2014 High-Speed Educational Endowment Program," raising a record amount of 19 million NTD in donations, which helped almost 1,200 developmentally challenged children and provided them with better resources for early treatment.

THSRC and the JR Kyushu Railway Company hosted a work practices exchange for train attendants to observe and learn different service cultures.

THSRC was honored with the 22nd R.O.C. Enterprise Environmental Protection Award for the third consecutive year, and also received an honorary award.

• THSRC raised passenger fares using a formula approved by the MOTC.
• THSRC collaborated with the Jane Goodall Institute to host the "Treasure Taiwan Creatures" events, inviting the general public to submit drawings of wild animals in Taiwan; "Roots and Shoots" students from the Jane Goodall Institute dressed up in cute frog costumes and handed out "Treasure Taiwan Creatures" postcards, inviting all passengers to care for nature alongside THSRC.

Received six awards at the 14th (2013) Golden Safety Awards for outstanding performance in vehicle maintenance, signals maintenance, route maintenance, mechanical and electrical facilities at maintenance depots, mechanical and electrical facilities at stations, and first prize for maintenance of station environments.

To commemorate our six-and-a-half years of operations, the newly purchased 31st trainset was decorated with cartoons, and passengers from the Good Shepherd Foundation and the Children Are Us Foundation were invited to travel on the train and share our joy.

The "HSR Parent-Child Reading" project was extended to become a regular service (HSR Reading and Sharing); in addition to maintaining cross-station loans and returns, target age was raised to 12-year-olds, allowing more people to enjoy reading.

THSRC held groundbreaking ceremonies for new stations in Changhua.

• THSRC held groundbreaking ceremonies for new stations in Miaoli and Yunlin.
• To celebrate our ridership milestone of 20 million passengers, THSRC hosted a blood donation drive at Taichung Station, Taipei headquarters, and Zuoying Stations, inviting Corporation colleagues, employees from neighboring enterprises, and passersby to donate blood and share love.
• The second of four 700T trainsets newly purchased from Japan arrived at Kaohsiung Harbor and was transferred to the Yanchao Main Workshop.

• The first of four 700T newly purchased from Japan arrived at Kaohsiung Harbor and was transferred to the Yanchao Main Workshop for assembly of carriage equipment and integrated testing of all core systems. The trainset officially commenced operations following inspections.
• THSRC carried its 200 millionth passenger.

• Lloyd's Register Quality Assurance issued an ISO 9001 compliance certificate for THSRC's rail operation, maintenance, and passenger service. All audited items conformed with ISO 9001 Quality Management System standards.
• The THSRC Lightning Circle QCC team received a bronze award at the National QC Circle competitions for the "Reduction of power usage on operating trains" project.
• Designated an outstanding company by the 21st ROC Enterprise Environmental Protection Awards hosted by the Environmental Protection Administration, Executive Yuan for the second time.
• Participated in the 14th Asia Regional Assembly and 11th Asia Management Committee hosted in Moscow by the International Union of Railways; THSRC was approved as a UIC Asian region AMC member starting from 2013.

Received seven awards at the 13th (2012) Golden Safety Awards (Equipment Maintenance Category) for outstanding performance in vehicle maintenance (Vehicle Maintenance Division at Main Workshop), signals maintenance (southern region Signaling and Communication Division), route maintenance (central region Facilities Maintenance Division), mechanical and electrical facilities at maintenance depots (Liujia Depot), mechanical and electrical facilities at stations (Taoyuan Station), and maintenance of station environments (first prize for Zuoying Station and second prize for Hsinchu Station) from the Ministry of Transportation and Communications.

• Launched "HSR Parent-Child Reading" project, establishing parent-child reading areas along all eight stations to provide children's books that could be freely borrowed; passengers could enjoy the books within stations or utilize cross-station loan services.
• THSRC became an overall winner across all categories at the 2012 Golden Service Awards hosted by CommonWealth Magazine.

• Added refund function to convenience store ticketing services; passengers who had purchased tickets from collaborating convenience stores could apply for refunds directly from convenience stores 30 minutes prior to train departures (refunds were limited to convenience stores from the same chain as ticket purchase).
• Launched Windows Phone T Express mobile ticketing app to follow existing iOS and Android apps. Passengers with Windows phones could download and install the app for free from the Marketplace; booking, payment, and ticket collection procedures can all be completed via mobile phones, and QR codes can be directly swiped to gain entry at station gates. The app also provides information on train schedules, services, and promotions.

• THSRC and the International Union of Railways (UIC) held the 2nd UIC World High Speed Interaction Workshop to offer a global platform for exchanges between experts and institutions in the area of high-speed rail system maintenance.
• Received first place in "Digital Service Benchmark Corporation-Transportation Category" at the 2012 Digital Service Surveys hosted by Business Next magazine.

Received special award from the "Green Brand Survey" hosted by Business Next magazine for three consecutive years (2010-2012).

Collaborated with 7-ELEVEN to launch a new shopping model for public transportation. THSRC began issuing the bimonthly "T Shop" magazine and providing diversified booking, payment, delivery, and pickup services, transforming HSR trains into comfortable and convenient shopping environments.

To celebrate our fifth year of operations, THSRC hosted the "High-Speed Educational Endowment Program" press conference and experiential activities. First Lady Christine Chow Ma, Executive Director Hank Du from World Vision Taiwan, and 40 elementary school children who had previously received donations were invited to attend the opening ceremony for the third consecutive High-Speed Educational Endowment Program.

• THSRC's entrepreneurship achievements received recognition from the Gre Tai Securities Market at the 1st Golden Laurel Awards.
• Following in the footsteps of FamilyMart, 7-Eleven, and Hi-Life convenience stores, OK convenience stores began selling HSR tickets, expanding our convenience store ticketing locations to more than 9,700 outlets.

• Designated an outstanding company by the 20th ROC Enterprise Environmental Protection Awards hosted by the Environmental Protection Administration, Executive Yuan.
• Launched T Express mobile ticketing app, allowing passengers to use their smartphones to complete booking, payment, and ticket collection; QR codes can be swiped at station gates to gain entry.

A comprehensive emergency response drill was hosted at Yanchao Main Workshop to simulate occurrences of earthquakes with magnitudes of 6 and above, including impacts, damages, emergency response mechanisms, and repair processes for HSR trains and multiple equipment. THSRC also invited the media, police departments, fire departments, and competent authorities to visit maintenance depots for the first time.

THSRC attended the Golden Safety Awards for the first time and received six awards at the 12th (2011) Golden Safety Awards for outstanding performance in vehicle maintenance, signals maintenance, route maintenance, mechanical and electrical facilities at maintenance depots, mechanical and electrical facilities at stations, and second prize in maintenance of station environments.

Participated in the awards ceremony hosted by the Public Construction Commission, Executive Yuan for top ten companies selected through online voting from Taiwan's top 100 most important works as listed in the "Taiwan Infrastructure Online Museum."

• Hi-Life convenience stores began offering HSR ticketing services, increasing our convenience store ticketing locations to more than 8,000 locations.
• THSRC topped an online poll conducted by the Public Construction Commission, Executive Yuan, which allowed the public to select Taiwan's most important 100 public works.

• Introduced early bird discounts which offered 30% and 10% discounts for reserved carriage seats, encouraging passengers to book their HSR tickets in advance.
• THSRC redeemed and cancelled first overseas unsecured convertible bonds issued back in 2007 worth US$26,318,000. Following the cancellation, the outstanding principal balance became US$0.

• The Taiwan North-South High Speed Rail Project received the Outstanding Civil Engineering Project Award from the Asian Civil Engineering Coordination Council.
• THSRC carried its 100 millionth passenger.

Introduced multiple ticketing systems and adjusted service measures; new measures included issuance of multi-ride tickets and periodic tickets, increased train services and adjusted schedules, introduced non-reserved seats for holidays, and expanded the number of non-reserved carriages to three.

THSRC drew down the facilities designated as tranches A, B, and C of its new loan of NT$382 billion to repay the outstanding balance of its first syndicated loan of NT$323.3 billion and tranches A, B, and C of its second loan.

7-Eleven stores began selling HSR tickets, and the convenience store ticketing locations were expanded to more than 7,000 outlets.

THSRC and FamilyMart launched the first railway tickets sold by convenience stores in Taiwan, enabling passengers to book, pay for and collect their tickets all at the same time. This new system allowed passengers to pass through HSR ticket barriers directly using the QR code printed on each ticket.

THSRC entered into another syndicated loan agreement with eight banks to secure NT$382 billion in credit facilities for refinancing its existing two syndicated loans. THSRC, the syndicate, and the MOTC also renewed their tripartite agreement.

The THSRC "Typhoon Morakot Rescue Program" provided government units and private rescue teams with free HSR tickets to and from disaster areas, transporting more than 56,297 people to and from said region.

Adapted measures to freeze or reduce salaries for senior executives in response to economic recession, expanded HSR Dual-Color Fares program, decreased energy consumption, and adjusted the number of weekly train services to 816.

Completed our second years of operations, transporting more than 46.5 million passengers.

THSRC introduced HSR Dual-Color Fares, under which standard reserved seats were priced using "Orange Fares" (35% off regular ticket prices) and "Blue Fares" (15% off).

Launched flexible train schedules that adjusted train service numbers according to operational needs: off-peak days (Tuesday to Thursday), sub-peak days (Monday and Friday), and peak operational days (Saturday and Sunday).

THSRC began offering non-reserved seats on its trains.

THSRC launched a 24-hour online reservation system.

Lehman Brothers Asia and the parties to the second syndicated loan agreement agreed to raise credit facilities to NT$65.5 billion.

THSRC officially commenced operations over its entire line (Taipei to Kaohsiung), and the number of daily train services was increased to 50 northand south-bound trains.

THSRC started commercial operation from Banqiao Station to Zuoying Station with 38 train services daily.