Services and Facilities
| Title | Description | More information |
|---|---|---|
| Passenger Service Counter | Passenger Service Counter provides transfer consultation services, broadcasting, lost-and-found services, facility guidelines, and cares for passengers, etc.. | |
| Transfer Information | Some THSR stations provide THSR Shuttle Bus, Taxi Service, Car Rental Service, and Parking Services. | Read More |
| Multi-purpose Conference Room | THSR Taichung Station has Multi-purpose conference rooms for passengers to rent. Free WiFi, computers, projects, audio equipment are provided in the conference rooms. Contact us for more details. | |
| Free Wireless Internet & Charging Station | The paid area of every station offers WiFi service, and are equipped with 110V plugs and USB plug-ins for passengers to charge their devices. The station lobbies, paid areas and waiting areas of platforms also offer WiFi services (SSID: THSR_freeWIFI and THSR_freeWIFI_ALL). Passengers may use station computers, or personal laptops, smartphones and other devices to access WiFi service. |
Read More |
| Health Care Room | Professional nurses are stationed in the THSR stations to help deal with medical emergencies. | |
| Police | Security Office is situated near the Passenger Service Counter to help passengers and station crew deal with emergencies. | |
| Toilet | Sinks, soap dispensers, hand dryers, and baby changing stations are equipped with station toilets.Moreover, baby seats are equipped with assessable toilets. THSR trains have women-only toilets. | |
| Breastfeeding Room | Breastfeeding rooms are equipped with THSR stations for passengers to use. Passengers who have needs of nursery, pumping, and breastfeeding are welcomed to use. Sofas, coffee tables, floor lamps, washbasins and baby changing stations are equipped in lactation rooms. Cold and hot water are provided as well. | |
| Drinking Fountain | Drinking fountain is equipped with stations to provide cold water. Cold drinks are provided to sell at Car 1, Car 6, and Car11 in the trains. | |
| Telephone | Monetary telephone sets are equipped with the paid area, unpaid area, and platforms at stations. | |
| Baggage Storage | Baggage storage services are provided and charged in THSR stations. | |
| Restaurants and Shops | There are vending machines, station shops, THSR markets, dining car services in the THSR stations and trains. Drinking waters are not provided in the trains. Passengers can buy drinking water with dining car services or prepare drinking water before traveling. |