Onboard Services & features

• Smoking and chewing betel nuts are forbidden on all trains.
• In the car, seats numbered with A and E are window seats, while seats numbered with C and D are aisle seats, and seats numbered with B are in the middle of A and C.
• THSR trains have 12 carriages including 1 business class (66 seats) and 11 standard class (911 seats).
• Breastfeeding room is located in Car 5. Please contact train crew prior to use.
• Food trolley service is available on all cars.
• All seats are 180 degree adjustable to facilitate passengers traveling in group.
• Garment hanger can hold up to 2Kgs of garments.
• Each seat is equipped with a fold-down tray table that bears 10Kgs of objects.
• Cold or hot drinking water is not available on trains. Passengers may use the automatic vending machines.
• Emergency intercom is for emergency only and may not used as service bell. Do not use it unless there is an emergency.
• Bathroom on trains:
  1. To maintain cleanliness, please throw toilet paper and paper toilet seat covers in the toilet. Do not throw other items in the toilet.
  2. All trains are equipped with vacuum toilets, please flush it before you leave.
• Cars 4 and 12 of each train are equipped with telephone booths and a charging station (exception for TR30).
• THSR trains provide Wireless Internet (SSID: THSR_freeWIFI_ALL). Passengers can use personal laptop or mobile devices to access WiFi.
• The train master compartment in car 6 of each train is equipped with an automated external defibrillator (AED). Please contact the train crew if it is required.